Verifying Your joys9 Account
Verification is how we keep your balance tied to you and nobody else. When you register, we ask for the mobile number linked to your bKash, Nagad or Rocket wallet, and that number stays your login and payout reference across the account. For a first withdrawal or a larger transfer, we may ask for a photo ID and a screenshot of the
wallet transaction to confirm the wallet belongs to you. This isn't a hurdle we throw in front of you — it's what stops someone else from pulling money out of your account if your login details ever leak.
- Confirm your mobile number — Your registered number matches the wallet you use for bKash, Nagad or Rocket transfers.
- Submit ID when asked — A photo ID confirms the account belongs to you before a larger withdrawal clears.
- Match the wallet transaction — A short screenshot or reference number ties your wallet to your joys9 account.